To efficiently and effectively regulate and administer toll road facilities through responsive policies, regulations and standards;
To ensure just and reasonable toll rates through transparent consultative process and equitable judgement; and
To promote the welfare and professional aspirations of its employess.
"By 2030, TRB is a reputable toll road regulator, balancing the interests of stakeholders, and ensuring convenient travel in a safe and world-class toll facility."
The TRB is committed, jointly with the concessionaire, to construct a network of toll facilities that will provide a convenient travel, safe and reliable facilities and services, commensurate to the toll rate paid by the motoring public.
It is committed to continually improve effectiveness and efficiency in its services and comply with all stakeholders and legal requirements.